Frequently Asked Questions (FAQ)

It's simple really. We don't have one. Under no circumstances will you be penalized for mixing up a date or time, or for a client cancelling a listing on you. You're human, we get it. We strive to build long-lasting, positive relationships with each of our clients, and petty cancellation fees are not the way to do this.

In saying 'Unlimited', we mean that there is no limit to the amount of photos we take, or video footage we capture in a given appointment. Our primary goal is to ensure your property is marketed as effectively as possible, period. 

No, we do not charge any additional fees on any of our services. That means whatever we quote you is what we charge. 

All Photography, Measurements, Virtual Staging and Virtual 3D Tours are all delivered to you in 24 hours or less - guaranteed (following the time the appointment is scheduled for).

Video projects are also typically delivered to you within 24 hours, but may take up to 48 hours if the project is more complex.

As for logo design and animation, custom graphic design, and everything else, our turnaround time depends on what exactly you're looking to achieve. Branding is such a critical part of the marketing for any business, and this is not something that should be rushed. If you're unsure or need a particular service right way, please book a free consultation with one of our representatives - and we'll happily provide you with an accurate quote specific to your unique needs and wants. 

If you're for any reason unsatisfied with any part of your experience with us, simply let us know, and get your money back - guaranteed. We stand by our service, and put our money where our mouth is. 

All final images, video and any other work we provide will be delivered to your registered email address on file. 

Our team is full of dedicated, talented individuals with an unnerving drive and passion to help build your real estate business. It can take an experienced person 20 minutes to create a project that a less experienced person would take 20 hours to complete.

By optimizing our operations and workforce, we're able to ensure the right jobs are put in the right hands right away, to provide you with the best of both worlds: a quick turnaround and low pricing.

 

Our service thrives on efficiency. The less time we spend on payment, the more time we have to market your real estate properties as effectively as possible. This way, everything is taken care of up-front, your files are delivered to you ASAP, and there's no need for any awkward, uncomfortable phone calls.