We have a 14-day refund policy, which means you have 14 days after your session has been completed to request a refund.
To be eligible for a refund, you need a copy of an invoice sent by Virtual Xposure or some other proof of purchase.
To start the process for a refund, you can contact us at [email protected]. If your refund request is accepted, you will quite simply receive a refund for the exact invoice amount via the same card to which the transaction took place.
You can always contact us for any return questions at [email protected].
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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